Session RecordingsSession recording guides
How to learn from real visits: what to watch, what to fix and how to keep it private, from the team behind Session Recordings.
Session recording basics
What session recordings are, how they compare with other tools, and how to keep them private.
How to See What Visitors Do on Your Wix Site
Wix Analytics counts visits, session recordings let you watch single visits, and heatmaps map clicks on one page. Learn what each shows and when to use it.
Session Recordings vs. Heatmaps vs. Analytics
Analytics count visits, heatmaps sum up clicks on one page, and recordings replay single visits. Learn what each one answers and how to use them together.
Session Recording Privacy: Masking, Consent and Notices
Recording visits comes with duties to the people you record. Learn how masking, cookie consent, privacy notices, retention and access control fit together.
Session Recording Retention: How Long to Keep Replays
Keeping every replay forever adds risk without adding insight. Learn to pick a retention period, keep the replays that matter and handle deletion requests.
Go deeper on myuser.aiSession recordings on Shopify Try a replay in your browser
Watching replays
Routines for finding the visits that matter and turning them into fixes.
A Session Recording Checklist for Your First 20 Replays
Your first replays can feel like noise. Use this checklist for navigation, search, product pages, carts, phones, forms and errors, then log what you find.
How to Watch Session Recordings Without Losing Hours
Replays can swallow an afternoon if you watch each one start to finish. This routine takes you straight to the visits and moments that answer your question.
How to Find Usability Problems on a Small Website
No research budget or UX team? Learn how to run a quick usability test with five people, what to watch for and how to turn what you see into a fix list.
Rage Clicks: What They Mean and How to Spot Them
Rage clicks are bursts of clicks on one spot, and dead clicks get no response. Learn what causes them, how to spot them in replays and how to fix them.
How to Write a Website Bug Report From a Session Replay
A replay turns a vague complaint into a bug report a developer can act on. Learn how to reproduce the problem, what to note, and how to share the replay.
Go deeper on myuser.aiA free interactive replay demo
Ecommerce conversion
What replays reveal about carts, checkout, product pages, search and phones.
Why Visitors Leave Your Website (and How to Find Out)
Slow pages, surprise costs and hard forms send visitors away. Learn the common reasons people leave a website and how to find which ones apply to yours.
Why Customers Abandon Carts: What Replays Show
Replays show what happens between add to cart and checkout. See the patterns behind abandoned carts, from surprise costs to failed codes, and how to fix each.
A Checkout Friction Checklist From Real Visits
Small snags at checkout can stop a sale that was nearly done. Work through this checklist, from cart to payment, and fix what real visits show you.
Why Visitors Don't Finish Your Contact Form
People start your contact form, then stop. Learn why form abandonment happens, how to spot each cause, what to fix and how to check that a Wix form delivers.
How to Improve Your Product Page With Session Recordings
Replays show how shoppers use your product pages, from the photos they study to the answers they hunt for. Here is what to look for and what to fix first.
Mobile Ecommerce UX Problems You Only See in Replays
Phone shoppers struggle in ways a quick desktop check never shows. Learn the mobile problems replays reveal, from missed taps to hidden fields, and the fixes.
Site Search Analytics: What Your Visitors Are Looking For
Every search on your site is a visitor saying what they want in their own words. Learn to read those words in replays and turn them into practical fixes.
Go deeper on myuser.aiAbandoned cart recovery by email and text Abandoned cart subject lines
See your next visit through your visitor's eyes
Add Session Recordings and turn it on. Recording starts with your next visitor.